At Ur-Alde we understand the importance of the little details. We like to give importance to the things that truly deserve to be enjoyed and understood from a caring perspective.
At Ur-Alde, we like to collect moments rather than things, to experience the intensity of the little details that enrich our lives. We like to enjoy that closeness with the clients and, and in particular, to prioritise human values above all else.
Our aim is to ensure our clients enjoy memorable experiences. One thing we are clear about is that, as far as we are concerned, our team, the people that make it possible, and you, our clients, deserve all the care and indulgence in the world.
As a reminder, we would like you to bear in mind that our Reception opening hours are:
From 9am until 3pm. Outside of these hours, you will be provided with the entry codes.
But don’t worry, because at Ur-Alde, we continue to look after you outside these hours and you will be taken care of at all times by telephone, WhatsApp and email.
At Ur-Alde, we feel proud of the fact that each day we become more aware of climate change. This is everyone’s problem and we need to eradicate it through small day-to-day actions. That's why we have joined Goiener, and by being partners of this cooperative-supplier working in the Basque Country, all the electricity we consume here at Ur-Alde is 100% renewable energy.
But we are trailblazers. And that is why the entire team at Ur-Alde invites everyone to share and take part in this awareness, and we are grateful that, you, our guests check in online. Likewise, you will be asked whether you need car parking or not, and your arrival time, so that we can provide you with the entry codes. We are here to help you and make your stay as comfortable as possible.
Another of those small but important actions is based on cleaning in our hotel for our clients, for you. For that reason, you will find extra towels, beach towels, etc. at reception so you have everything you need at all times. And whether you need daily room cleaning or not, let us know so we can keep caring for the environment.
At Ur-Alde we see ourselves more as a small hotel than a guesthouse. This is the essence of who we are, an establishment that aims to spoil our guests and share with them our passion for past experiences—and those we hope they will enjoy with us—in this charming little pensión located right in the heart of San Sebastián.
While Ur-Alde is imbued with the unique flavour inherent to the old quarter of the intense and dynamic city of San Sebastian, it is also seasoned by the aromas of its rooms, which are named and styled after different parts of the world. Each room has its own personality, making every stay memorable.
We offer six rooms in the heart of the old quarter, each symbolising an emblematic city or region of the world and immersing guests in their streets and landscapes. Rio de Janeiro, Amsterdam, Atlanta, Donosti-San Sebastián, Glasgow and Provence - all carefully chosen and decorated to give guests the comfort they need to disconnect, relax and find a well-earned moment of peace and calm.
We have been running the Ur-Alde Guesthouse since 2012, when we took over from the former proprietor and made the decision to take up this marvellous—albeit sometimes tricky—challenge of making guests feel both satisfied and at home. And we did it.
The result is a mixture of the passions and sentiments of every single person who forms part of the Ur-Alde Guesthouse. This is the root of our unique character: a blend of intensity, emotion, vehemence, tenderness, nostalgia and adventure. That's who we are. That's how people see us. That's how we feel. Welcome to our home. Your home.